MacNN | Class-action lawsuit filed over LG displays in Retina MBPs
Mac News Network View: Standard | Headlines | Categorized | Slim
Mac News Network
Mac News iPod News Reviews Forums
 

Desktop Headlines
Class-action lawsuit filed over LG displays in Retina MBPs
Thursday, March 14, 2013 @ 7:51pm

A Retina MacBook Pro owner is launching a class-action lawsuit alleging that Apple has not acknowledged, fixed or warned users that displays in the Retina unit made by LG (one of two primary suppliers) have problems with "ghosting," retaining an after-image for a time. Beau Hodges has filed suit in California, complaining that users have no way of knowing until after purchase whether they have an LG display version and that "none of Apple's ... representations disclose that it [has RMBPs] with different levels of performance and quality."



While a video supporting the claims of inferior performance on an LG display has been produced (seen below), the plaintiff has not yet been required to produce evidence that all LG displays exhibited the problem, or that Apple has not taken action to address the issue. Other users have reported issues, and a support thread for the LG display problem has received a high number of views and responses, but customers who have complained to Apple about the issue report that the company is exchanging any defective units for new ones. It is possible that the LG displays were initially used in the earliest releases of the Retina MacBook Pro and later runs were replaced with the Samsung version of the display, which is claimed to not have the ghosting or burn-in issue. Apple "must know" about the differences between the two versions, the suit says, "because it has spent a considerable amount of time testing the products during research and development, and has been inundated with complaints from customers" about the LG displays. Some users with Samsung-made displays also report some graphics issues, but it is unclear if these are related to the ghosting problem. Apple has addressed graphics issues in Retina MacBook Pros through software and firmware updates, up to and including today's release of OS X 10.8.3 and a special SMC firmware update specifically for Retina MBP models. Apple may have also resolved the problems in the latest updated versions of the products, which were unveiled last month.



Comments on this Article
Print Friendly Version
Email to a Friend
Add MacNN to Your RSS Feeds
Buy from the Apple Store


Related Stories:

Today's MacNN Stories:
  • Early benchmarks show Retina iMac processor's power against Mac Pros - 9:10 PM EST
  • GT Advanced, Apple strike deal to 'amicably' part ways - 8:08 PM EST
  • Briefly: Alpine Headphones, iDevices iShower2 - 5:22 PM EST
  • Apple says it's aware of Chinese iCloud hijacks, servers not affected - 4:20 PM EST
  • Briefly: Civilization Beyond Earth data, Total War: Shogun 2 expansion - 4:11 PM EST
  • Apple Pay loyalty program may be coming in time for holidays - 3:49 PM EST
  • Review: Kenu Airframe Plus - 3:06 PM EST
  • Apple begins shipping early preorders for iPad Air 2, Mini 3 - 2:44 PM EST
  • Extensis releases Suitcase Fusion 6, with Yosemite compatibility - 2:32 PM EST
  • Razer Nabu fitness tracker passes through FCC, could launch soon - 1:19 PM EST
  • T-Mobile to start preorders for iPad Air 2, iPad mini 3 tomorrow - 1:06 PM EST
  • Forums: All iOS apps must support 64-bit code?? - 12:24 PM EST
  • Apple deals: 17-inch iMacs from $1,399 - 12:23 PM EST
  • DealNN: $120 off 13.3-inch MacBook Pro - 12:21 PM EST
  • Apple Pay functions internationally with US-based cards, users say - 11:39 AM EST
  • Sponsored: Top 5 Barcode Scanners for Your Retail Business - 11:36 AM EST
  • Staples likely latest company suffering customer payment info breach - 11:12 AM EST
  • Second Turkish Apple Store to open on Saturday - 10:46 AM EST
  • Hands On: Steam Marines (OS X, Windows) - 10:37 AM EST
  • iPhone production may shift even more heavily toward 6 Plus - 9:59 AM EST
  • Realmac updates RapidWeaver 6 web publishing tool, now 64-bit - 9:59 AM EST
  • Verizon continues double-digit profit growth, posts $21.8B revenue - 7:50 AM EST
  • Follow-up: Apple clarifies use of data in Spotlight searches - 1:21 AM EST
  • Apple launches mini-site promoting Swift programming language - 12:27 AM EST

    Today's iPodNN Stories:
  • Yahoo beats projections, previous year with $1.15B in revenue - 8:17 PM EST
  • Court orders disclosure of Kim Dotcom's wealth to Hollywood studios - 6:42 PM EST
  • IC12 launches portable LED Light Cube light source - 5:50 PM EST
  • Microsoft confirms shift away from Nokia, new brand debuts in France - 3:56 PM EST
  • Windows 10 Preview updated, gives options for patch frequency - 3:47 PM EST
  • No comments posted on this story yet. Please post yours.
    Your Comments
    In order to post comments, you must be a registered member of the MacNN Forums and logged in. Please login with your MacNN Forums username and password.

    MacNN Forums Login:

    MacNN Forums Password:

    Not a member of the MacNN forums? Register now for free.