MacNN | Popular blowback continues in China over Apple attacks
Mac News Network View: Standard | Headlines | Categorized | Slim
Mac News Network
Mac News iPod News Reviews Forums
 

Desktop Headlines
Popular blowback continues in China over Apple attacks
Thursday, March 28, 2013 @ 1:01am

Under continuing attacks by Communist Party-run newspaper The People's Daily and other government-run media outlets, Apple has emerged as a cause celebré among Internet users in China, who have responded to state-organized Apple bashing with strong criticisms of state-run companies and broadcasters. When independent Beijing-based finance and business magazine linked to a People's Daily article and asked readers to comment, they instead overwhelmingly criticized the state and its anti-Apple campaign.



On Wednesday morning, the magazine -- on its Sina Weibo account -- linked to a People's Daily article entitled "Smash Apple's 'Incomparable Arrogance'," again making inaccurate claims that the company does not honor warranties on iPhones and other devices in the way it does in western countries, and calling. Apple has previously posted a response on its website, pointing out that it exceeds China's legal requirements for repair warranties and generally denying the charges, saying its Chinese warranty is "more or less the same" as the one-year manufacturer warranty is worldwide. Caijing asked its readers to comment on the link by asking "as a consumer, which arrogant company or companies do you want to smash? Please give specific names so that we can announce a top 10." The post generated over 600 comments and over 1,300 "forwards" (like "shares" or "retweets" in western terms), very few of which agree with the premise of the article. Rather than join in on the attack, readers named China's major banks, telecom providers, state-run oil companies, public utilities and The People's Daily itself, along with other media companies. Most of the complaints centered around the poor customer service such monopolies generally provide, the Wall Street Journal reports. It quotes a user under the handle "Planet Virus" saying "if we say Apple is arrogant, then most state-owned enterprises are shameless," while another sarcastically posted that Apple's "arrogance" may be following the principle "when in Rome, do as the Romans do." Many of China's institutions, the report says, offer an electronic box that customers can push buttons to rate their satisfaction with customer service, but it is unlikely that more than one "unsatisfied" button push is counted. The companies seem more concerned with deal-making, operational efficiency and profit, and customer service is not a strong priority. The backlash against the wave of Apple attacks -- which began with a consumer show on a state-run channel that resulted in an embarrassing failure when a corresponding social media campaign that was exposed as an orchestrated propaganda attack -- comes mostly from China's growing middle-class and more Internet-savvy younger generations. Theories regarding the media attack include a corrupt smear campaign from a Chinese-owned smartphone rival to fight Apple's growing popularity, a blackmail attempt intended to pressure the company to spend more money advertising in state-owned media outlets, or a political move designed to bolster China's own unpopular competing electronics firms. The US government has recently been scrutinizing Huawei and ZTE, both owned by the Chinese government, as possible security risks with regards to information access on its phones and other products, some of which are used by western governments.

Comments on this Article
Print Friendly Version
Email to a Friend
Add MacNN to Your RSS Feeds
Buy from the Apple Store


Related Stories:

Today's MacNN Stories:

  • Apple opens 'Product Integrity Inclusion and Diversity' scholarship - 5:07 PM EST
  • AT&T complains about unfairness of municipal broadband to FCC - 4:22 PM EST
  • Atlanta to get Cumberland Mall Apple Store on Saturday - 3:38 PM EST
  • Google Enterprise services rebranding as 'Google for Work' - 3:07 PM EST
  • Apple: Celebrity photo leaks not result of iCloud breach - 3:06 PM EST
  • Apple seeds OS X Yosemite Developer Preview 7 [u] - 1:54 PM EST
  • Office for iPad updates with support for monthly subscriptions - 1:40 PM EST
  • Native Instruments announces Komplete 10 bundles, new keyboards - 12:49 PM EST
  • Briefly: PDF Forms 3.0, SWISS Airlines to use iPad in cockpit - 12:40 PM EST
  • Forums: new channels on Apple TV and more - 12:09 PM EST
  • Apple deals: Mac desktops from $929 - 12:08 PM EST
  • DealNN: iPad mini for $200 - 12:07 PM EST
  • Sonos software update adds home Wi-Fi support to speaker system - 11:49 AM EST
  • Video shows alleged rear shell for 5.5-inch iPhone [u] - 10:33 AM EST
  • Sony QX1 Smart Lens leaks with E-Mount lens compatibility - 9:55 AM EST
  • iWatch still in engineering verification phase, rumor claims - 9:47 AM EST
  • Uber Germany facing shutdown country wide, appealing order - 9:26 AM EST
  • Elgato launches trio of HomeKit compatible home automation devices - 8:01 AM EST
  • Briefly: LinkedIn retires InMaps, BBC's kids' coding, computing shows - 1:00 AM EST

    Today's iPodNN Stories:
  • Ouya reportedly receiving attention over potential acquisition - 4:09 PM EST
  • BlackBerry invitations to three events hint at Passport launch - 1:07 PM EST
  • AMD ships three eight core FX processors based on Piledriver - 11:46 AM EST
  • European anti-trust regulators probing Facebook's WhatsApp deal - 10:50 AM EST
  • Attorney Danny Marti nominated for US intellectual property czar - 10:16 AM EST
  • No comments posted on this story yet. Please post yours.
    Your Comments
    In order to post comments, you must be a registered member of the MacNN Forums and logged in. Please login with your MacNN Forums username and password.

    MacNN Forums Login:

    MacNN Forums Password:

    Not a member of the MacNN forums? Register now for free.