MacNN: .Mac problems persist despite Apple efforts

Friday, November 2, 2007 @ 10:55am

Users continue to report ongoing problems with .Mac in spite of Apple attempts to solve them, reports and anecdotes indicate. Although Apple began maintenance of .Mac's Sync system on October 19th, some users are still unable to use it, forcing manual synchronization of data such as contacts, calendars and Dock layouts. Some European customers, meanwhile, continue to cope with extremely slow image upload speeds, often topping at a virtually unusable 78-80kbps. A few .Mac subscribers complained of outright outages on November 1st, though these appear to have been connected to scheduled maintenance.

Those upgrading to Mac OS X Leopard are being advised to download Backup 3.1.2, as this is required for full compatibility with the operating system. It also introduces QuickPicks for backing up Numbers documents and ringtones bought from the iTunes Store. Apple advises that users with iTunes Plus tracks should make sure those files are backed up as well.

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