Hotline

3.5 stars

The next wave in internet communication

by Brandon Miquel

     What if you could download files, chat with your buddies, and read the latest news all at the same time? Big deal, you can already do that. But what if you could do it all with one program? Now there's a novel idea. Unfortunately, the people at Hotline Software came up with it before me, so I can't cash in on it. But that's OK, they have produced a top notch program and will probably reap millions from it, and all's well that ends well.

     A Hotline server consists of three main areas. The chat area, the file area, and the news area. While these all seem self explanatory, they are actually quite different from IRC, FTP, and USENET, respectively. That is because both the client and server for Hotline run on Macs, so many Mac-specific things can be implemented. One major thing that you see throughout Hotline is that the entire set of characters in the Geneva font can be used without producing boxes on other people's computers. This can be a problem on the Internet because not all computers can recognize all of those characters.

Chat     Hotline vs. IRC     Other than the character set difference, the chat and news portions of Hotline lag behind their Internet counterparts. The chat portion supports only one chat "room" on a server. You can't chat privately except through private messages, similar to AOL's instant messages, but... a little worse as I recall (private chat and multiple chat rooms are both planned for a future version). An admin (like an op on IRC) can't even kick someone out of the chat room without kicking them off the server completely, and even then they can come right back, with our without a different name. One solution for this is to post the annoying person's IP address in the news or in the chat room, so other users can flood ping him to death. Unfortunately, the proliferation of dynamic IPs has made even this difficult. So as of now, there is no way to effectively get rid of a person on Hotline, but some people are pushing for wildcard bans in a future version, so this may change. It may also lead to the same problem some people have with IRC - an entire domain can get banned from a server because of one person.

News     Hotline vs. USENET     The news portion of Hotline is also in dire need of improvement. It significantly lags behind USENET in just about every way. People familiar with the threads that form in newsgroups will find it difficult to even read news on Hotline, because it's all just one long strip of text. It's often hard to figure out what people are talking about, and when people "spam" the news, it becomes even more difficult. Fortunately, threaded news is a feature planned for a later version. Like chat, there is only one news area per server. There are no separate newsgroups, it's just one big group. That can become difficult to sift through on servers with a wide variety of files. There is no reply feature either - if you want to quote someone else's message, you must do it manually or with a separate utility.

     Hotline vs. FTP     File transfer is the area of Hotline that truly shines. Everything about it says "Mac." Folders are designated by the Copland folder icons that started showing up as soon as the first screen shots appeared in magazines. Other files are displayed with their small icons, if one exists. Filenames can include any character that can be used to name files on a Macintosh - everything but a colon. If you need to know more about a file than the size, you can "Get Info" on it, just like you would with a Mac. This is also good in that it allows you to add a short comment Filesto files you upload. I think one of the most important features of Hotline is that it doesn't require files to be BinHexed before they can be uploaded. All files are either in plain StuffIt format or un-compressed. This is rare on FTP servers, because most FTP servers are UNIX-based, and chop of the resource fork of Mac files (something that you kind of need).

     Another feature that makes Hotline so easy to use is the tracker. Trackers keep track of all of the Hotline servers, so chances are you'll be able to find the server you want by checking the tracker. This is especially helpful for servers that have dynamic IPs.

     New in 1.2      At the beginning of this summer, Hotline Software was promising a new version by the end of July no matter what. Well, it's here, and it doesn't have nearly as many features as we were hoping for. The only significant change is private chat. Instead of encrypted chat in the main chat window, you can now have an actual private chat room and invite whomever you want. Other than that, you won't notice any changes when you launch Hotline, because most of them are simple things that you could already do in a different way. For instance, you can now drag-and-drop out of Hotline to download a file. It may save you a little bit of time, but it does save you a little bit of time. Overall, the most noticable change in Hotline 1.2 is the 15 minute time limit for people who haven't registered. This may discourage people from using Hotline, but Hotline Software deserves payment for the time they spend working on Hotline. You never know, if enough people pay, we may actually get the features that were promised a long time ago, like threaded news.

     Since I started using Hotline, I have all but completely stopped using IRC and FTP, and don't read USENET newsgroups much anymore. I don't browse the web as much either, but I tried to avoid that before I used Hotline for various reasons. Fortunately, when I do want to browse the web, I can now use MacLynx and avoid all of those graphics that take forever to download. I found MacLynx on a Hotline server - you can find just about anything on Hotline. That's just another thing that makes it so great.

Pros

  • Tracker lets you easily find a server and allows servers on dynamic IP connections
  • Very stable
  • Files don't have to be BinHexed and therefore are smaller


    Cons

  • Chat and news are behind IRC and USENET
  • Get Info.

      Shareware Fee: $15
  • Hotline's Home


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